Some customers might want you to perform one backflow test, but do not need annual testing. Use the following instructions to exclude a customer from upcoming tests and notifications.
1. Open the record of the customer that you want to exclude from annual testing.
2. Click Edit at the top of the Customer page.
3. Click Exclude From Upcoming in the top right corner of the page.
4. Click Save Customer at the top or bottom of the page.
This customer will no longer appear in Upcoming Tests or Upcoming Notifications, but you can still search for them as you normally would.