Each of Syncta's plans for testing companies includes a set number of tests per month. When your company exceeds that number, you will incur overage charges for each additional test report generated through the end of the month.
On the first of each month, you start fresh again with the set number of tests allocated for your plan; you will only incur overage charges if you exceed that number.
You can change your plan before the 15th of the month to increase or decrease the number of included monthly tests. If you change your plan after the 15th of the month, the change will take effect on the first day of the next month. See our article about changing your subscription plan to learn more.
The time zone that we use is Universal Time (UTC). Depending on the time a test is entered, it may fall into a different day based on the UTC time zone. If you are charged for a test in a given month based on what day it falls on using the UTC time zone, you will either be charged for the previous month or the next month, but not both.
The following section includes an example of overage charges in the Business Plan. This example does not include charges for add-on features, which are an additional $20 each per month on the Starter and Business plans; the Pro Plan includes all add-on features.
Let's say you're signed up for the Business Plan, which is $69 a month for 75 tests. If your company completed 100 tests in a given month, you’d pay:
$69 for the first 75 tests
An additional $0.50 per test for the remaining 25 tests
The total monthly cost is: $69 + ($0.50 x 25) = $81.50