On a Customer page, tests that have not been submitted are either in the Scheduled section or the In Progress section. We explain below what causes a test to go into one section versus the other.
Click on the applicable link to go to the desired section below:
If a test is not on a route or it is on a route in "Preparation" status (not marked ready to test), it will display in the Scheduled section.
Scheduled Section on Customer Page
In Progress Tests
If a test is on a route and the status is "Ready" to test, it will display in the In Progress section.
In Progress Section on Customer Page
NOTE: Tests that are in Pending Review or Pending Submission will also be in the In Progress section.