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When Do Parent Customers Receive Emailed Invoices?
When Do Parent Customers Receive Emailed Invoices?
Angela avatar
Written by Angela
Updated over a week ago

When an invoice line item is created by performing a test on a child customer's backflow assembly, the invoice and line item are created on the parent customer's page.  

NOTE: The Invoicing feature is only available for testing companies.

When marking an invoice as Bill & Email in the Unpaid Invoices section for a parent customer, this customer will receive the invoice. 

The child customer will not receive any invoices sent directly to the parent customer, even if they have an email listed.

If a parent customer does not have an email address associated with it, you will need to print and mail the invoice directly. 

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