If you need to resend an emailed PDF of a test report to a customer, start by locating the correct Customer page.
1. Scroll to the Tests section.
2. In the Completed section, locate the assembly related to the test that you want to resend to a customer. If this customer is associated with multiple assemblies or is a parent customer, you can select assemblies individually or you can select all of them.
3. Do one of the following:
If you want to resend one test report, click the Arrow icon next to the assembly for which you want to resend the report. When the popup message appears, click OK. A confirmation message that the test was resent to the customer appears at the top of the page.
If you want to resend several test reports, select the checkbox next to each assembly for which you want to resend a report; you can also select the checkbox at the top of the list to select all assemblies at once.
4. Click Send Selected Reports at the bottom of the section to resend the test reports to the customer(s).
A confirmation message appears at the top of the Customer page that the test reports were resent successfully.
Resubmit Individual Reports to Water Purveyors
See our article about resubmitting a test report to a water purveyors to learn more.