Overview
The Tests Pending Retest page helps you manage all of your pending retests in one place, allowing you to see what tasks need to be completed for each retest. For example, getting approval from a customer, ordering parts, or creating notifications for selected pending retests. To open this page, click Pending Retests on the Dashboard.
NOTE: The Dashboard for purveyors includes some different options.
Click the applicable link to go to the desired section below:
Tests Pending Retest Page Icons
The following image shows the Tests Pending Retest page.
Here is a look at most of the icons in greater detail.
Skip Retest (Mark Test Completed): Click to skip this retest and mark this test as complete. This moves it to the Completed section within the Tests section of this customer's page.
Send Report to Customer Email: Email a copy of the last test report to this customer.
View PDF: Click to view a PDF copy of the original test report.
View Email History: Click to view more specific information about the emails sent related to this test.
Show Test Details: Click for an overview of this customer's test results, backflow assembly information, and any related attachments.
Edit Schedule: Click to edit schedule information related to this customer's pending retest, including the commit date, test price, and assigned tester.
Test Now: Click to retest this assembly now on the Perform Test page. See our article about testing an assembly to learn more.
Cancel Test: Click to permanently delete this test.
NOTE: When you delete a test report, Syncta only soft deletes this record. This means that you can restore a test report at any time. See our article about restoring a deleted test to learn more.
Tests Pending Retest Page - Notifications Features
If you use our Notifications feature, there are several notifications options on this page.
Last Notification Sent Batch Icon
If you sent a notification for a pending retest, you will see this icon; click it to see details about the last notification that was sent to this customer.
Notifications Filters
If you want to use this page to send notifications for pending retests, use any of the following filters to refine your search results, and then click Filter.
Last Notification Sent: Use this to filter by the last notification that you sent.
Due Date: To filter pending retests by the Due Date field, enter that date/date range here; leave blank to include all due dates.
Create Notifications for Selected Tests
If you want to create notifications for selected pending retests on this page, click this button at the bottom of the page. See our article about creating notifications for pending retests to learn more.
Delete Selected Tests Button
If you want to delete more than one test, check the box for each test you want to delete, and then click Delete Selected Tests to permanently delete selected tests.
NOTE: When you delete a test report, Syncta only soft deletes this record. This means that you can restore a test report at any time. See our article about restoring a deleted test to learn more.