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Setting Up Stripe Connect (Water Purveyors)
Setting Up Stripe Connect (Water Purveyors)

How water purveyors can receive payments from external users of their submission portal

Angela avatar
Written by Angela
Updated over a week ago


Syncta makes it easy to collect payment from your submission portal users. With our integrated payment processing tool, you can collect submission fees from a testing company when they submit a test.

If you want to use this feature with Syncta, you need to set up a Stripe account. See Stripe's pricing plans to learn more.

Set Up Stripe Connect

1. To set up your Stripe account and connect it to Syncta, select Administration from the navigation menu, and then select Payment Options.

2. Click Connect With Stripe.

3. Follow the on-screen prompts to set up your Stripe account (or connect your existing account). It's important to note that when water purveyors create a Stripe account, Stripe requires that a person be set up as the "beneficial owner" of the account and include their social security number. Some government agencies would be reluctant or unable to provide this sort of information. However, there are some businesses that are exempt from this, which includes U.S. government entities. Please contact our Support team for more direction about how to create an exemption.

Once Stripe is set up, submission portal users can enter their credit card information using the Submission Portal.


  • You must subscribe to the Submission Portal feature in order to collect submission fees from testers.

  • Please contact Stripe Support for questions about your Stripe account.

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