All Collections
Pending Internal Tests Page (Purveyors)
Pending Internal Tests Page (Purveyors)

Overview of the "Pending Test or Retest" and "Scheduled Tests" sections

Angela avatar
Written by Angela
Updated over a week ago


This Pending Internal Tests page shows scheduled and pending tests, as well as pending retests for your internal testers who use Syncta. Internal tests are displayed on this page in two different areas: Pending Test or Retest, and Scheduled Tests.

View Pending Internal Tests on a Map

If you want to see where all of your pending internal tests are on a map, click Show on Map in the top right corner of the page.

Here's an example of how pending internal tests appear on a map.

To return to the Pending Internal Tests page, click the Back button in your browser.

Pending Test or Retest Section

The Pending Test or Retest section includes:

  • Internal tests that have been assigned to a route and that route has been "marked as ready"

  • Any internal retests that are still pending from a failed initial test

There are several options related to pending tests or retests.

  • View PDF: Click to view a PDF copy of this test report.

  • Show Test Details: Click for an overview of this customer's test results, backflow assembly information, and any related attachments.

  • Edit Schedule: Click to edit schedule information related to this customer's test, including the commit date, test price, and assigned tester.

  • Test Now: Click to test an assembly now on the Perform Test page. See our article about testing an assembly to learn more.

  • Cancel Test: Click to permanently delete this test.

  • Send Report to Customer Email: Click to email this customer a copy of a pending test report or a retest that is pending because an initial test failed.

  • View Email History: Click to see what status the sent email is in. Once an email has been sent from Syncta, there are several responses you can expect to see: Sent, Delivered, Opened, Dropped, Blocked, or Bounced.

  • Skip Retest (Mark Test Completed): Click to skip this retest and mark this test as complete. This moves it to the Review Completed Tests page.

  • Delete Selected Tests: Check the box for each test in the list that you want to delete; click this button to permanently delete selected tests.

NOTE: When you delete a test report, Syncta only soft deletes this record. This means that you can restore a test report at any time. See our article about restoring a deleted test to learn more.

Scheduled Tests Section

The Scheduled Tests section includes:

  • Internal tests that have been saved but not completed

  • Internal tests that are not on a route; or if they are on a route, that route has not been "marked as ready" for testing

  • Internal tests that have been scheduled but not started

The options described above for pending tests or retests are the same for scheduled tests.

Did this answer your question?