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Turning on Receipts in Stripe

How to enable email receipts in Stripe when charges are processed

Angela avatar
Written by Angela
Updated over a year ago

If you use Stripe to process payments in Syncta, you may want your customers to receive a copy of their transactions when they are processed. If so, use the following instructions to enable this setting. 

1. Log into Stripe, and then select Business Settings from the navigation menu.

2. Select Email Receipts on the left side. From this page you can select the transactions for which you want customers to receive an email.

After this setting is selected, customers who pay through Stripe will automatically receive an email receipt of their credit card transaction from Stripe.

NOTES

  • They will also receive an emailed copy of the paid PDF invoice from Syncta.

  • Please contact Stripe Support for questions about your Stripe account.

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