https://help.syncta.com/en/articles/70110-creating-your-syncta-account 2023-12-01T22:38:08Z https://help.syncta.com/en/articles/72471-adding-customers 2023-12-01T22:42:45Z https://help.syncta.com/en/articles/95790-adding-backflow-assemblies 2023-12-01T22:43:37Z https://help.syncta.com/en/articles/126124-scheduling-tests 2025-08-28T23:43:07Z https://help.syncta.com/en/articles/376237-setting-up-a-user-s-signature 2023-12-01T22:49:47Z https://help.syncta.com/en/articles/378498-adding-new-users 2025-08-28T20:10:04Z https://help.syncta.com/en/articles/378574-user-role-definitions 2023-05-02T20:59:52Z https://help.syncta.com/en/articles/379016-adding-tester-certification-number-s 2023-12-01T22:50:13Z https://help.syncta.com/en/articles/379064-restoring-deleted-assemblies-and-tests 2023-12-05T21:42:10Z https://help.syncta.com/en/articles/379083-updating-your-company-information 2023-12-01T22:54:54Z https://help.syncta.com/en/articles/379259-setting-up-the-customer-portal 2023-12-01T23:10:11Z https://help.syncta.com/en/articles/379394-how-does-syncta-handle-subscription-plan-changes-in-the-middle-of-a-billing-period 2023-12-05T21:21:16Z https://help.syncta.com/en/articles/379405-general-billing-information 2023-12-05T21:13:29Z https://help.syncta.com/en/articles/379416-what-counts-as-a-test-report-when-it-comes-to-billing 2022-11-29T17:11:20Z https://help.syncta.com/en/articles/379418-how-do-overage-charges-work 2023-12-05T21:20:46Z https://help.syncta.com/en/articles/380801-adding-and-updating-gauges 2025-08-28T19:24:26Z https://help.syncta.com/en/articles/380833-adding-and-updating-test-prices 2025-08-28T19:49:00Z https://help.syncta.com/en/articles/380913-adding-and-updating-water-purveyors 2023-12-05T17:52:53Z https://help.syncta.com/en/articles/380929-data-analytics-and-reporting 2023-12-05T21:41:51Z https://help.syncta.com/en/articles/381019-testing-backflow-assemblies 2023-12-01T22:46:09Z https://help.syncta.com/en/articles/381039-creating-a-route 2023-12-01T23:41:35Z https://help.syncta.com/en/articles/502246-editing-a-test-report 2024-09-06T21:49:00Z https://help.syncta.com/en/articles/597408-transferring-service-locations 2023-12-05T22:00:11Z https://help.syncta.com/en/articles/597413-adding-service-locations 2023-12-01T22:44:11Z https://help.syncta.com/en/articles/699646-sending-paper-notifications 2024-12-11T19:44:25Z https://help.syncta.com/en/articles/699650-creating-a-notification-template 2024-12-11T19:32:39Z https://help.syncta.com/en/articles/700019-notification-template-computed-values 2024-12-11T19:54:09Z https://help.syncta.com/en/articles/702589-what-does-the-star-next-to-a-customer-name-mean 2023-12-05T21:58:48Z https://help.syncta.com/en/articles/730006-pending-tests-page-testing-companies 2023-12-01T21:52:34Z https://help.syncta.com/en/articles/734139-recovering-a-deleted-customer 2023-12-05T22:00:37Z https://help.syncta.com/en/articles/751962-setting-up-stripe-connect-testing-companies 2023-12-05T20:22:49Z https://help.syncta.com/en/articles/753955-auto-collapse-page-sections 2023-12-05T22:01:29Z https://help.syncta.com/en/articles/754242-test-yearly-checkbox 2023-12-05T21:45:23Z https://help.syncta.com/en/articles/754319-location-services 2023-12-01T22:57:10Z https://help.syncta.com/en/articles/914478-turning-on-receipts-in-stripe 2023-12-01T22:59:27Z https://help.syncta.com/en/articles/1013567-creating-an-invoice 2023-12-05T19:44:20Z https://help.syncta.com/en/articles/1013611-restoring-a-deleted-invoice 2023-12-05T20:24:12Z https://help.syncta.com/en/articles/1013622-past-due-invoices 2023-12-05T20:23:52Z https://help.syncta.com/en/articles/1013679-editing-new-invoices 2023-12-05T19:47:02Z https://help.syncta.com/en/articles/1014316-adding-and-editing-standard-invoice-items 2023-12-05T20:02:05Z https://help.syncta.com/en/articles/1014470-billing-customers-for-invoices 2023-12-05T19:45:47Z https://help.syncta.com/en/articles/1014538-invoicing-history 2023-12-05T20:24:52Z https://help.syncta.com/en/articles/1037864-pdf-files-not-opening-in-internet-explorer 2023-12-05T22:25:31Z https://help.syncta.com/en/articles/1090355-transferring-backflow-assemblies 2023-12-01T23:23:25Z https://help.syncta.com/en/articles/1137865-invoicing-options 2023-12-05T20:21:42Z https://help.syncta.com/en/articles/1143937-resubmitting-individual-test-reports-to-a-water-purveyor 2023-12-01T22:32:07Z https://help.syncta.com/en/articles/1193828-submitting-a-test-for-a-removed-assembly 2023-12-01T22:25:41Z https://help.syncta.com/en/articles/1229465-turning-on-emailed-backflow-reports-for-customers 2023-12-01T23:09:15Z https://help.syncta.com/en/articles/1229477-viewing-email-history-for-customers 2023-12-01T23:16:12Z https://help.syncta.com/en/articles/1236103-do-i-need-the-app-to-access-syncta 2023-12-05T21:40:54Z https://help.syncta.com/en/articles/1289348-setting-up-a-new-test-report-form-for-a-water-purveyor 2023-12-01T22:57:53Z https://help.syncta.com/en/articles/1367281-locating-and-restoring-deleted-records 2023-12-05T21:38:28Z https://help.syncta.com/en/articles/1374435-submitting-test-results-for-a-replaced-assembly 2024-05-01T19:49:03Z https://help.syncta.com/en/articles/1383369-identifying-and-fixing-email-problems 2023-12-05T22:14:52Z https://help.syncta.com/en/articles/1407814-handling-incorrect-map-pin-locations 2023-12-05T22:16:12Z https://help.syncta.com/en/articles/1484246-what-is-the-commit-date 2023-12-05T21:42:30Z https://help.syncta.com/en/articles/1626608-collapsed-map-pins 2023-12-05T21:43:11Z https://help.syncta.com/en/articles/1687160-problem-submissions 2023-12-01T21:30:20Z https://help.syncta.com/en/articles/1687254-retry-post-processing-mark-manually-processed 2023-12-05T22:32:49Z https://help.syncta.com/en/articles/1695233-writing-off-unpaid-invoices 2023-12-05T20:18:53Z https://help.syncta.com/en/articles/1732839-invalid-or-incorrect-credit-card-information 2023-12-05T20:02:33Z https://help.syncta.com/en/articles/1769439-do-not-reply-email-response 2023-12-05T21:40:09Z https://help.syncta.com/en/articles/1827043-when-do-parent-customers-receive-emailed-invoices 2023-12-05T20:07:00Z https://help.syncta.com/en/articles/1827093-do-parent-and-child-customers-receive-emailed-test-reports 2022-10-12T20:52:46Z https://help.syncta.com/en/articles/1898548-numerical-keyboard-on-my-smartphone-or-tablet-is-missing-a-decimal 2022-08-01T21:27:46Z https://help.syncta.com/en/articles/2181625-setting-up-a-default-customer-city 2023-12-01T23:11:36Z https://help.syncta.com/en/articles/2182745-adding-and-updating-location-types 2023-12-05T20:32:49Z https://help.syncta.com/en/articles/2185182-adding-and-updating-sub-location-types 2023-12-05T20:33:31Z https://help.syncta.com/en/articles/2185274-adding-and-updating-hazard-types 2023-12-05T20:35:24Z https://help.syncta.com/en/articles/2186501-creating-a-mail-merge-file 2024-12-11T19:51:38Z https://help.syncta.com/en/articles/2191026-conducting-a-survey 2026-01-27T00:46:19Z https://help.syncta.com/en/articles/2191648-adding-and-updating-external-companies 2025-08-28T18:46:48Z https://help.syncta.com/en/articles/2191956-adding-and-updating-external-users 2025-07-30T21:02:38Z https://help.syncta.com/en/articles/2192051-adding-and-updating-external-gauges 2025-07-24T22:42:57Z https://help.syncta.com/en/articles/2214044-exporting-invoices-into-excel 2023-12-05T20:06:39Z https://help.syncta.com/en/articles/2217491-serial-not-found-in-system 2023-12-05T22:38:35Z https://help.syncta.com/en/articles/2218408-gauge-was-not-found-in-system 2023-12-05T22:37:49Z https://help.syncta.com/en/articles/2222339-service-location-for-this-test-s-assembly-was-not-found 2023-12-05T22:37:15Z https://help.syncta.com/en/articles/2222344-tester-was-not-found-in-system 2023-12-05T22:35:46Z https://help.syncta.com/en/articles/2222347-unknown-problem-syncta-will-review 2023-12-05T22:35:11Z https://help.syncta.com/en/articles/2239474-system-reports-this-is-a-duplicate-submission 2023-12-05T22:32:27Z https://help.syncta.com/en/articles/2239485-assembly-type-for-this-test-s-assembly-was-not-set 2023-12-05T22:36:41Z https://help.syncta.com/en/articles/2239487-system-reports-the-results-for-this-test-indicate-that-it-passed-but-you-indicated-a-failure 2023-12-05T22:34:47Z https://help.syncta.com/en/articles/2239488-selected-gauge-has-expired-in-the-system 2023-12-05T22:33:33Z https://help.syncta.com/en/articles/2243706-customer-requires-testing-more-than-once-a-year 2023-12-01T23:17:00Z https://help.syncta.com/en/articles/2267120-what-are-parent-and-child-customers 2023-12-01T23:17:31Z https://help.syncta.com/en/articles/2267322-assigning-a-parent-customer 2023-12-01T23:19:24Z https://help.syncta.com/en/articles/2271003-viewing-parent-and-child-customers 2023-12-01T23:18:15Z https://help.syncta.com/en/articles/2271962-what-if-i-can-t-complete-a-test 2023-12-05T22:05:31Z https://help.syncta.com/en/articles/2309747-submitting-test-reports-to-water-purveyors 2025-11-13T00:26:24Z https://help.syncta.com/en/articles/2341118-company-subscription-page 2023-12-05T21:20:04Z https://help.syncta.com/en/articles/2341119-how-do-i-activate-deactivate-a-tester 2023-12-05T21:17:54Z https://help.syncta.com/en/articles/2344229-changing-a-subscription-plan 2023-12-05T21:10:40Z https://help.syncta.com/en/articles/2344265-updating-subscription-plan-payment-information 2021-01-29T21:34:55Z https://help.syncta.com/en/articles/2347990-correcting-and-resubmitting-a-test-report 2023-12-01T22:23:32Z https://help.syncta.com/en/articles/2369624-approving-test-reports 2023-12-01T22:01:03Z https://help.syncta.com/en/articles/2369825-routes-page 2023-12-01T23:44:59Z https://help.syncta.com/en/articles/2418305-forgot-your-password 2023-12-05T22:03:08Z https://help.syncta.com/en/articles/2420974-email-notification-status 2026-03-09T17:25:34Z https://help.syncta.com/en/articles/2434426-adding-a-water-purveyor-s-certification-number-to-a-user-profile 2023-12-01T22:47:46Z https://help.syncta.com/en/articles/2434806-canceling-your-service 2023-12-05T21:25:40Z https://help.syncta.com/en/articles/2435033-downloading-a-backup-of-your-data 2023-12-05T21:42:51Z https://help.syncta.com/en/articles/2456390-completing-a-route 2023-12-01T23:44:41Z https://help.syncta.com/en/articles/2456509-testing-backflow-assemblies-on-a-route 2023-12-01T23:42:25Z https://help.syncta.com/en/articles/2466031-connecting-syncta-to-quickbooks-online 2023-12-05T22:40:53Z https://help.syncta.com/en/articles/2466534-restoring-deleted-gauges 2023-12-05T21:30:30Z https://help.syncta.com/en/articles/2471540-test-report-submission-options 2023-12-01T22:28:02Z https://help.syncta.com/en/articles/2471923-updating-water-purveyor-information 2023-12-05T17:53:32Z https://help.syncta.com/en/articles/2478609-connecting-syncta-to-quickbooks-desktop 2023-12-05T22:43:24Z https://help.syncta.com/en/articles/2481685-moving-line-items-from-an-existing-invoice-to-a-new-invoice 2023-12-05T20:03:30Z https://help.syncta.com/en/articles/2484781-selecting-your-subscription-plan 2024-10-23T19:47:12Z https://help.syncta.com/en/articles/2493995-no-fax-tone-detected 2023-12-05T22:24:29Z https://help.syncta.com/en/articles/2508113-quickbooks-online-troubleshooting 2023-12-05T22:41:50Z https://help.syncta.com/en/articles/2510926-quickbooks-connection-overview 2023-12-05T22:39:50Z https://help.syncta.com/en/articles/2511252-setting-up-a-syncta-item-type-in-quickbooks 2023-12-05T22:45:18Z https://help.syncta.com/en/articles/2528223-upcoming-tests-page 2023-12-01T21:50:56Z https://help.syncta.com/en/articles/2531143-how-do-i-change-the-orientation-on-my-tablet 2023-12-05T22:17:57Z https://help.syncta.com/en/articles/2537022-editing-backflow-assemblies 2023-12-01T23:23:03Z https://help.syncta.com/en/articles/2545977-editing-standard-notification-templates 2024-12-11T19:48:23Z https://help.syncta.com/en/articles/2546078-sending-a-test-report-and-invoice-in-the-same-email 2023-12-05T20:05:22Z https://help.syncta.com/en/articles/2559357-quotes 2023-12-05T20:25:45Z https://help.syncta.com/en/articles/2577816-invoicing-life-cycle 2023-12-05T18:28:56Z https://help.syncta.com/en/articles/2577840-work-orders 2023-12-05T20:29:00Z https://help.syncta.com/en/articles/2584669-adding-sales-tax-to-invoices 2023-12-05T19:59:42Z https://help.syncta.com/en/articles/2620964-how-do-i-email-test-reports-to-water-purveyors-and-my-company-at-the-same-time 2023-12-01T22:22:34Z https://help.syncta.com/en/articles/2631895-moving-a-stop-from-one-route-to-another 2023-12-01T23:45:28Z https://help.syncta.com/en/articles/2695820-completing-a-test-without-creating-an-invoice 2023-12-01T22:18:43Z https://help.syncta.com/en/articles/2708977-test-life-cycle-testing-companies 2024-09-04T16:58:37Z https://help.syncta.com/en/articles/2709180-reviewing-completed-tests-testing-companies 2025-08-28T20:41:45Z https://help.syncta.com/en/articles/2725007-what-are-the-set-all-assemblies-at-this-location-checkboxes 2023-12-01T23:38:58Z https://help.syncta.com/en/articles/2729786-using-the-search-page 2023-12-01T22:48:34Z https://help.syncta.com/en/articles/2732598-tester-s-name-doesn-t-appear-in-dropdown-lists 2023-12-05T22:04:04Z https://help.syncta.com/en/articles/2733284-creating-a-quote-based-on-one-or-more-assembly 2023-12-05T20:26:32Z https://help.syncta.com/en/articles/2736232-approving-a-quote 2023-12-05T20:27:01Z https://help.syncta.com/en/articles/2741896-grouping-invoices-by-customer-or-service-location 2023-12-05T19:59:05Z https://help.syncta.com/en/articles/2749008-routes-vs-appointments 2023-12-02T00:49:05Z https://help.syncta.com/en/articles/2772343-scheduling-appointments 2023-12-02T00:45:13Z https://help.syncta.com/en/articles/2775632-updating-appointments 2023-12-02T00:47:35Z https://help.syncta.com/en/articles/2802656-testing-assemblies-using-an-appointment-schedule 2023-12-02T00:45:55Z https://help.syncta.com/en/articles/2802708-does-syncta-print-and-send-my-test-reports-and-invoices 2022-10-14T22:27:27Z https://help.syncta.com/en/articles/2810616-internet-errors 2022-10-17T22:25:22Z https://help.syncta.com/en/articles/2822535-canceling-scheduled-appointments 2023-12-02T00:48:12Z https://help.syncta.com/en/articles/2826989-moving-an-appointment-from-one-schedule-to-another 2023-12-02T00:48:42Z https://help.syncta.com/en/articles/2828775-resending-test-reports-to-customers 2023-12-01T22:24:31Z https://help.syncta.com/en/articles/2842141-syncta-s-plans 2024-08-26T21:52:48Z https://help.syncta.com/en/articles/2845851-editing-a-route 2023-12-01T23:44:13Z https://help.syncta.com/en/articles/2856040-clearing-your-browser-s-cache 2023-12-05T22:07:21Z https://help.syncta.com/en/articles/2856062-recommended-system-requirements 2021-12-02T20:29:54Z https://help.syncta.com/en/articles/2856347-syncta-app-won-t-open-on-my-android-phone 2023-12-05T22:20:29Z https://help.syncta.com/en/articles/2869942-syncta-app-is-slow 2023-12-05T22:18:43Z https://help.syncta.com/en/articles/2893584-uninstalling-and-reinstalling-the-syncta-app-on-your-iphone 2023-12-05T22:21:35Z https://help.syncta.com/en/articles/2896206-how-do-i-update-an-invoice-and-resend-it-to-the-customer 2023-12-05T20:03:03Z https://help.syncta.com/en/articles/2910754-why-do-i-get-a-422-error-when-trying-to-schedule-a-test 2023-12-05T22:23:51Z https://help.syncta.com/en/articles/2992298-resubmitting-a-batch-of-test-reports-to-a-water-purveyor 2023-12-01T22:32:39Z https://help.syncta.com/en/articles/2999047-viewing-email-history-for-water-purveyor-submissions 2023-12-05T17:56:14Z https://help.syncta.com/en/articles/3003264-submit-tests-to-water-purveyors-page 2025-11-19T19:01:16Z https://help.syncta.com/en/articles/3021017-printing-a-customer-s-test-reports-for-a-previous-year 2023-12-01T22:25:04Z https://help.syncta.com/en/articles/3093106-route-overview-page 2023-12-01T23:43:10Z https://help.syncta.com/en/articles/3172914-upcoming-tests-vs-upcoming-notifications 2022-10-14T22:25:25Z https://help.syncta.com/en/articles/3210152-setting-up-a-customer-with-different-mailing-and-service-location-addresses 2023-12-01T23:15:30Z https://help.syncta.com/en/articles/3307286-sending-a-customer-a-receipt-of-a-paid-invoice 2023-12-05T20:01:07Z https://help.syncta.com/en/articles/3380390-installing-autophil 2023-12-14T00:05:53Z https://help.syncta.com/en/articles/3381046-submitting-test-reports-to-water-purveyors-using-autophil 2022-10-14T21:57:29Z https://help.syncta.com/en/articles/3381051-printing-test-reports-and-mailing-hard-copies-to-water-purveyors 2023-12-01T22:31:18Z https://help.syncta.com/en/articles/3394304-submitting-test-reports-using-synctaone 2025-11-13T00:47:14Z https://help.syncta.com/en/articles/3397341-manage-water-purveyors-page 2023-12-05T17:51:59Z https://help.syncta.com/en/articles/3586870-what-to-do-after-you-sign-up-with-syncta 2023-05-02T18:02:01Z https://help.syncta.com/en/articles/3598188-deleting-backflow-assemblies 2024-01-25T23:57:34Z https://help.syncta.com/en/articles/3598230-viewing-inactive-or-removed-backflow-assemblies 2023-12-01T23:25:54Z https://help.syncta.com/en/articles/3630417-parent-customer-vs-service-location 2023-05-02T22:13:27Z https://help.syncta.com/en/articles/3685844-reviewing-external-tests-from-the-submission-portal 2025-08-28T18:40:41Z https://help.syncta.com/en/articles/3687878-reviewing-suggested-changes 2023-12-05T20:47:27Z https://help.syncta.com/en/articles/3715728-testing-backflow-assemblies-in-the-submission-portal 2024-03-14T21:41:31Z https://help.syncta.com/en/articles/3720635-adding-and-updating-gauges-in-the-submission-portal 2025-07-18T21:09:58Z https://help.syncta.com/en/articles/3721125-editing-user-information-in-the-submission-portal 2025-08-04T21:11:09Z https://help.syncta.com/en/articles/3727329-adding-payment-information-in-the-submission-portal 2023-12-05T21:05:50Z https://help.syncta.com/en/articles/3731242-handling-rejected-test-submissions-from-a-water-purveyor-that-uses-syncta 2023-12-05T22:31:54Z https://help.syncta.com/en/articles/3767684-updating-user-information 2023-12-05T21:43:47Z https://help.syncta.com/en/articles/3773620-deleting-rejected-tests 2023-12-05T20:48:32Z https://help.syncta.com/en/articles/3779746-deleting-a-test 2023-12-01T22:13:24Z https://help.syncta.com/en/articles/3787894-deleting-surveys 2023-12-05T20:46:22Z https://help.syncta.com/en/articles/3854649-data-import-template-guidelines-for-testers 2022-11-14T18:19:13Z https://help.syncta.com/en/articles/3855771-validating-your-data-import-in-syncta 2020-10-27T23:48:25Z https://help.syncta.com/en/articles/3898764-upcoming-surveys-page 2026-01-27T01:14:56Z https://help.syncta.com/en/articles/3898829-scheduling-surveys 2026-01-28T00:23:19Z https://help.syncta.com/en/articles/3918408-editing-scheduled-surveys 2023-12-05T20:45:18Z https://help.syncta.com/en/articles/3936374-adding-a-survey-certification-number-to-a-user-profile 2023-12-05T20:35:47Z https://help.syncta.com/en/articles/3936692-reviewing-completed-surveys 2026-01-28T18:22:15Z https://help.syncta.com/en/articles/3945232-what-s-the-difference-between-save-test-and-complete-test 2023-10-25T23:20:40Z https://help.syncta.com/en/articles/3972252-resolving-survey-deficiencies 2023-12-05T20:44:48Z https://help.syncta.com/en/articles/3996677-handling-rejected-tests-in-the-submission-portal 2023-12-05T21:07:32Z https://help.syncta.com/en/articles/4028569-transferring-invoices-from-one-customer-to-another 2023-12-05T20:04:29Z https://help.syncta.com/en/articles/4033366-merging-customer-invoices 2023-12-05T20:04:56Z https://help.syncta.com/en/articles/4034131-merging-customer-quotes-or-work-orders 2023-12-05T20:29:22Z https://help.syncta.com/en/articles/4189492-marking-an-invoice-as-paid 2023-12-05T19:58:20Z https://help.syncta.com/en/articles/4201449-what-is-the-syncta-id 2025-07-01T16:10:44Z https://help.syncta.com/en/articles/4208067-adding-backflow-assemblies-in-the-submission-portal 2023-12-05T21:06:28Z https://help.syncta.com/en/articles/4212715-sending-email-notifications 2024-12-11T19:37:25Z https://help.syncta.com/en/articles/4232612-syncing-an-invoice-in-syncta-with-quickbooks 2023-12-05T22:40:21Z https://help.syncta.com/en/articles/4235931-turning-on-or-off-the-parent-customer-notification-setting 2024-12-11T19:56:07Z https://help.syncta.com/en/articles/4256466-merging-backflow-assemblies 2023-12-01T23:40:40Z https://help.syncta.com/en/articles/4263588-quickbooks-desktop-troubleshooting 2023-12-05T22:46:30Z https://help.syncta.com/en/articles/4278346-next-test-due-date 2025-08-29T18:23:53Z https://help.syncta.com/en/articles/4285092-release-notes-july-2020 2020-12-18T00:34:20Z https://help.syncta.com/en/articles/4296812-data-import-template-guidelines-for-purveyors 2022-11-14T18:26:46Z https://help.syncta.com/en/articles/4296875-marking-an-assembly-as-inactive-or-removed 2024-01-25T23:55:39Z https://help.syncta.com/en/articles/4299464-marking-a-service-location-as-active-or-inactive 2023-12-01T23:22:11Z https://help.syncta.com/en/articles/4316389-deleting-a-water-purveyor-and-transferring-assemblies-to-another-purveyor 2023-12-05T18:24:50Z https://help.syncta.com/en/articles/4321006-uploading-attachments 2023-12-05T21:28:51Z https://help.syncta.com/en/articles/4326601-release-notes-august-2020 2020-12-18T00:26:16Z https://help.syncta.com/en/articles/4333493-selecting-a-test-report-for-a-water-purveyor 2023-12-01T22:47:04Z https://help.syncta.com/en/articles/4340562-notifying-submission-portal-users-of-expired-certifications-and-gauges 2023-12-05T20:52:12Z https://help.syncta.com/en/articles/4352420-synctaone-and-submission-portal-release-notes-august-2020 2023-06-09T00:20:56Z https://help.syncta.com/en/articles/4352842-reviewing-new-or-updated-external-gauges 2025-08-04T19:18:58Z https://help.syncta.com/en/articles/4352855-reviewing-pending-external-user-changes-from-the-submission-portal 2023-12-05T20:55:51Z https://help.syncta.com/en/articles/4353245-replacing-assemblies-in-the-submission-portal 2023-12-05T21:07:01Z https://help.syncta.com/en/articles/4353280-reviewing-replaced-assemblies-submitted-in-the-submission-portal 2023-12-05T20:54:17Z https://help.syncta.com/en/articles/4360476-updating-a-pdf-invoice 2020-10-27T18:30:39Z https://help.syncta.com/en/articles/4361245-scheduled-or-in-progress-tests 2023-12-01T21:58:13Z https://help.syncta.com/en/articles/4374736-no-matching-serial-number-found-in-the-water-purveyor-s-system 2023-12-05T22:28:53Z https://help.syncta.com/en/articles/4375443-multiple-assemblies-found-with-serial-number 2023-12-05T22:28:15Z https://help.syncta.com/en/articles/4378407-generating-pdf-test-forms-without-scheduling-a-test-purveyors-only 2023-12-01T22:22:01Z https://help.syncta.com/en/articles/4413886-applying-one-customer-signature-to-multiple-tests-and-surveys 2023-12-01T22:15:32Z https://help.syncta.com/en/articles/4423528-using-one-customer-signature-on-multiple-tests-and-surveys 2023-12-01T22:18:12Z https://help.syncta.com/en/articles/4438733-onboarding-checklist 2025-08-28T23:49:32Z https://help.syncta.com/en/articles/4457038-release-notes-september-october-2020 2020-12-18T00:02:48Z https://help.syncta.com/en/articles/4457058-transferring-surveys-from-one-customer-to-another 2023-12-05T20:45:46Z https://help.syncta.com/en/articles/4480841-deleting-customers 2023-12-01T23:20:02Z https://help.syncta.com/en/articles/4487095-what-are-corrected-fields 2023-12-01T22:09:34Z https://help.syncta.com/en/articles/4520236-winterization-in-syncta 2023-12-05T21:32:49Z https://help.syncta.com/en/articles/4540000-emulating-users-in-the-submission-portal 2023-12-05T20:50:25Z https://help.syncta.com/en/articles/4540465-spring-startup-in-syncta 2023-12-05T21:36:17Z https://help.syncta.com/en/articles/4551544-why-can-t-i-log-in 2023-12-05T22:02:44Z https://help.syncta.com/en/articles/4558348-why-can-t-i-view-a-pdf 2023-12-05T22:08:16Z https://help.syncta.com/en/articles/4579933-how-do-i-reset-my-password 2023-12-05T21:26:31Z https://help.syncta.com/en/articles/4586605-release-notes-november-2020 2020-12-01T00:50:02Z https://help.syncta.com/en/articles/4597146-viewing-processed-suggested-changes 2023-12-05T20:47:57Z https://help.syncta.com/en/articles/4606846-viewing-sent-notifications 2024-12-11T19:40:48Z https://help.syncta.com/en/articles/4626307-what-are-held-tests 2023-12-01T22:10:18Z https://help.syncta.com/en/articles/4632601-restoring-deleted-surveys 2023-12-05T20:46:38Z https://help.syncta.com/en/articles/4678034-release-notes-december-2020 2021-01-06T22:59:16Z https://help.syncta.com/en/articles/4685138-adding-service-locations-in-the-submission-portal 2023-12-05T21:05:15Z https://help.syncta.com/en/articles/4685238-deleting-tests-in-the-submission-portal 2023-12-05T21:08:53Z https://help.syncta.com/en/articles/4685256-viewing-test-submission-history-in-the-submission-portal 2023-12-05T21:09:10Z https://help.syncta.com/en/articles/4685682-selecting-options-for-your-submission-portal 2023-12-05T20:49:50Z https://help.syncta.com/en/articles/4694454-choosing-what-information-to-include-in-submission-emails-to-purveyors 2023-12-05T17:54:53Z https://help.syncta.com/en/articles/4715577-archiving-tests-in-the-submission-portal 2023-12-05T21:10:00Z https://help.syncta.com/en/articles/4731504-reviewing-service-locations-customers-created-in-the-submission-portal 2023-12-05T20:53:52Z https://help.syncta.com/en/articles/4731600-submission-portal-release-notes-december-2020 2021-01-15T02:21:17Z https://help.syncta.com/en/articles/4770341-release-notes-first-quarter-2021 2021-06-07T19:13:28Z https://help.syncta.com/en/articles/4778793-sending-email-notifications-for-survey-deficiencies 2023-12-05T17:45:05Z https://help.syncta.com/en/articles/4778916-creating-a-notification-template-for-survey-deficiencies 2024-12-11T19:47:35Z https://help.syncta.com/en/articles/4793778-setting-up-the-customer-and-tester-portals 2023-12-05T20:37:03Z https://help.syncta.com/en/articles/4800764-sending-paper-notifications-for-survey-deficiencies 2024-12-11T19:45:05Z https://help.syncta.com/en/articles/4809321-creating-a-notification-template-for-tests-pending-retest 2024-12-11T19:47:59Z https://help.syncta.com/en/articles/4813251-sending-email-notifications-for-tests-pending-retest 2024-09-19T21:47:33Z https://help.syncta.com/en/articles/4813254-sending-paper-notifications-for-tests-pending-retest 2024-12-11T19:39:47Z https://help.syncta.com/en/articles/4840861-what-if-i-have-fewer-testers-during-part-of-the-year 2023-12-05T21:15:51Z https://help.syncta.com/en/articles/4863503-tests-pending-retest-page 2023-12-01T21:59:03Z https://help.syncta.com/en/articles/4988157-why-can-t-i-log-into-autophil 2023-12-14T00:02:37Z https://help.syncta.com/en/articles/5159838-external-user-role-definitions 2023-08-17T17:47:28Z https://help.syncta.com/en/articles/5256186-tester-certification-not-found-in-system 2023-12-05T22:27:35Z https://help.syncta.com/en/articles/5304760-setting-up-stripe-connect-water-purveyors 2023-12-05T20:23:16Z https://help.syncta.com/en/articles/5314223-release-notes-second-quarter-2021 2022-09-08T20:01:42Z https://help.syncta.com/en/articles/5317840-charging-a-one-time-fee-to-a-submission-portal-user 2023-12-05T20:56:36Z https://help.syncta.com/en/articles/5340207-adding-a-notification-date-to-a-notification-template 2024-12-11T19:51:04Z https://help.syncta.com/en/articles/5370958-deleting-service-locations 2026-03-05T20:52:59Z https://help.syncta.com/en/articles/5569049-release-notes-third-quarter-2021 2021-10-27T19:41:36Z https://help.syncta.com/en/articles/5572445-performing-a-test-with-xpress-test 2025-08-28T19:37:45Z https://help.syncta.com/en/articles/5684108-release-notes-fourth-quarter-2021 2021-11-30T20:43:12Z https://help.syncta.com/en/articles/5776820-ipad-troubleshooting-syncta-app-crashing 2021-12-02T20:24:44Z https://help.syncta.com/en/articles/5783773-training-videos 2023-10-06T15:46:45Z https://help.syncta.com/en/articles/5878418-creating-test-validation-parameters 2025-08-28T20:00:25Z https://help.syncta.com/en/articles/6010726-release-notes-first-quarter-2022 2022-08-01T22:02:40Z https://help.syncta.com/en/articles/6122702-release-notes-second-quarter-2022 2022-08-02T22:25:09Z https://help.syncta.com/en/articles/6210721-why-did-a-pdf-test-report-update-after-it-was-submitted-to-the-purveyor 2023-12-05T22:11:49Z https://help.syncta.com/en/articles/6250262-hiding-or-moving-the-self-help-tab 2023-12-05T22:01:59Z https://help.syncta.com/en/articles/6300875-updating-your-submission-portal-password 2023-12-05T21:01:40Z https://help.syncta.com/en/articles/6301011-adding-your-tester-certification-in-the-submission-portal 2025-08-04T20:53:56Z https://help.syncta.com/en/articles/6362610-conducting-surveys-on-a-route 2026-01-28T00:56:47Z https://help.syncta.com/en/articles/6365262-survey-life-cycle 2023-12-05T20:40:50Z https://help.syncta.com/en/articles/6377299-release-notes-third-quarter-2022 2022-10-04T20:13:21Z https://help.syncta.com/en/articles/6390337-deleting-assemblies-in-the-submission-portal 2023-12-05T21:09:34Z https://help.syncta.com/en/articles/6464613-reviewing-test-validation-errors-from-the-submission-portal 2023-12-05T20:55:28Z https://help.syncta.com/en/articles/6519528-creating-a-custom-message-for-your-submission-portal 2023-12-05T20:50:56Z https://help.syncta.com/en/articles/6523512-creating-custom-messages-for-testers 2023-12-05T23:12:44Z https://help.syncta.com/en/articles/6523522-checking-messages-from-a-testing-company 2023-12-05T21:54:39Z https://help.syncta.com/en/articles/6552480-pending-internal-tests-page-purveyors 2023-12-01T21:55:10Z https://help.syncta.com/en/articles/6571139-notification-template-style-options 2023-12-05T17:29:57Z https://help.syncta.com/en/articles/6584558-reviewing-completed-internal-tests-purveyors 2023-12-01T21:57:38Z https://help.syncta.com/en/articles/6584793-pending-external-tests-page-purveyors 2023-12-01T21:55:33Z https://help.syncta.com/en/articles/6681013-release-notes-fourth-quarter-2022 2022-12-19T22:23:10Z https://help.syncta.com/en/articles/6702470-are-submission-portal-users-charged-to-submit-retests-or-resubmit-rejected-tests 2023-12-05T21:08:32Z https://help.syncta.com/en/articles/7054053-2023-release-notes 2023-12-01T22:34:26Z https://help.syncta.com/en/articles/7235365-notification-email-or-pdf-looks-different-than-expected 2024-12-11T19:53:08Z https://help.syncta.com/en/articles/7856062-changing-text-size-in-the-mobile-app 2023-12-05T21:45:53Z https://help.syncta.com/en/articles/8038654-activating-two-factor-authentication-for-your-company 2023-12-01T23:10:46Z https://help.syncta.com/en/articles/8038802-setting-up-two-factor-authentication 2023-12-01T22:52:52Z https://help.syncta.com/en/articles/8042950-setting-up-your-user-information 2025-08-28T18:55:19Z https://help.syncta.com/en/articles/9268933-replacing-backflow-assemblies 2024-05-01T19:49:55Z https://help.syncta.com/en/articles/9788562-sending-email-notifications-for-past-due-tests 2024-12-11T19:38:35Z https://help.syncta.com/en/articles/9824007-test-life-cycle-internal-testers-purveyors 2024-09-04T17:30:41Z https://help.syncta.com/en/articles/9824110-test-life-cycle-external-testers-purveyors 2024-09-04T20:19:58Z https://help.syncta.com/en/articles/9926828-i-can-t-test-an-assembly-in-the-submission-portal-because-another-company-is-testing-it 2024-09-26T19:28:40Z https://help.syncta.com/en/articles/11954145-training-dashboard 2025-08-11T17:08:48Z https://help.syncta.com/en/articles/11954304-national-backflow-prevention-day-8-16 2025-08-06T17:48:01Z https://help.syncta.com/en/articles/11954321-backflow-educational-resources 2025-08-13T01:02:40Z https://help.syncta.com/en/articles/12407313-backflow-test-kit-recalibration 2025-10-14T20:53:22Z https://help.syncta.com/en/articles/14009911-customer-can-t-pay-invoice-on-iphone-using-the-safari-browser 2026-03-10T00:23:50Z https://help.syncta.com/en/collections/14470430-backflow-basics-hub 2025-08-13T19:06:56Z https://help.syncta.com/en/collections/118055-getting-started-with-syncta 2025-08-13T01:27:34Z https://help.syncta.com/en/collections/1372525-customers 2025-08-13T01:27:34Z https://help.syncta.com/en/collections/1372818-backflow-assemblies 2025-08-13T01:27:34Z https://help.syncta.com/en/collections/1372517-tests 2025-08-13T01:27:34Z https://help.syncta.com/en/collections/1527756-routes-and-appointments 2025-08-13T01:27:34Z https://help.syncta.com/en/collections/118084-notifications 2025-08-13T01:29:25Z https://help.syncta.com/en/collections/118108-water-purveyors-for-testing-companies 2025-08-13T01:29:25Z https://help.syncta.com/en/collections/118098-invoicing 2025-08-13T01:29:25Z https://help.syncta.com/en/collections/2004561-water-purveyor-setup-and-operation 2025-08-13T01:29:25Z https://help.syncta.com/en/collections/2163984-submission-portal 2025-08-13T01:29:25Z https://help.syncta.com/en/collections/118064-subscription-billing-questions 2025-08-13T01:29:25Z https://help.syncta.com/en/collections/118061-other-questions-and-information 2025-08-13T01:29:25Z https://help.syncta.com/en/collections/118104-troubleshooting 2025-08-13T01:29:42Z https://help.syncta.com/en/collections/118112-synctaone 2025-08-13T01:29:42Z https://help.syncta.com/en/collections/1451835-quickbooks-connection 2025-08-13T01:29:42Z https://help.syncta.com/en/collections/2474547-release-notes 2025-08-13T01:29:42Z