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Backflow Basics Hub

Backflow Basics is your go-to hub for essential training and resources tailored for Syncta customers. Whether you're a seasoned tester or a water purveyor, this portal gives you quick access to helpful training videos, and tools designed to support your work in the field. Stay up to date, sharpen your skills, and get the most out of Syncta all in one place.

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Getting Started With Syncta

This collection outlines the steps needed to start using Syncta

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Customers

This collection contains information related to setting up and managing customers

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Backflow Assemblies

This collection describes how to add and manage assemblies

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Tests

This collection contains information about tests

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Routes and Appointments

This collection contains information about testing assemblies using a route or an appointment schedule

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Notifications

This collection helps you create notification templates, set up and send notifications

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Water Purveyors for Testing Companies

This collection provides water purveyor setup information for testing companies

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Invoicing

This collection contains information about the Quotes, Work Orders, and Invoicing features.

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Water Purveyor Setup and Operation

This collection provides information for water purveyors who use Syncta

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Submission Portal

This collection provides information for testers who use a water purveyor's submission portal

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Subscription & Billing Questions

This collection contains information about your subscription to Syncta

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Other Questions and Information

Collection of useful information to help you use Syncta

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Troubleshooting

This collection helps you resolve various issues

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QuickBooks Connection

This collection explains how to set up your QuickBooks Connection with Syncta

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Release Notes

Find out more about our latest software updates

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