Syncta's Help Center

Water Purveyor Setup and Operation

This collection provides information for water purveyors who use Syncta

Adding and Updating Location Types

Adding and Updating Sub Location Types

Adding and Updating Hazard Types

Adding a Survey Certification Number to a User Profile

External User Role Definitions

Setting Up the Customer and Tester Portals

Adding and Updating External Companies

Adding and Updating External Users

Adding and Updating External Gauges

Survey Life Cycle

Upcoming Surveys Page

Scheduling Surveys

Conducting a Survey

Conducting Surveys on a Route

Reviewing Completed Surveys

Resolving Survey Deficiencies

Editing Scheduled Surveys

Transferring Surveys From One Customer to Another

Deleting Surveys

Restoring Deleted Surveys

Tests and Operation

Reviewing Suggested Changes

Viewing Processed Suggested Changes

Deleting Rejected Tests

Submission Portal

Selecting Options for Your Submission Portal

Emulating Users in the Submission Portal

Creating a Custom Message for Your Submission Portal

Reviewing External Tests From the Submission Portal

Notifying Submission Portal Users of Expired Certifications and Gauges

Reviewing Service Locations/Customers Created in the Submission Portal

Reviewing Replaced Assemblies Submitted in the Submission Portal

Reviewing Test Validation Errors From the Submission Portal

Reviewing Pending External User Changes From the Submission Portal

Reviewing Pending External Gauge Changes From the Submission Portal

Charging a One-Time Fee To a Submission Portal User