In order for invoices to sync, the following must occur:
You must create a customer record in QuickBooks with the required fields (Company, Phone Number, Address [Street, City/Town, State/Province, ZIP code])
The customer in QuickBooks must be linked to a customer in Syncta - verify this by ensuring there is a green QB logo next to that customer's name.
1. Open the customer page related to the invoice you want to sync.
Note: You can also follow this same process to sync quotes and work orders in Syncta, which become invoices in QuickBooks.
2. Scroll to the Paid Invoices or Unpaid Invoices section and find the invoice you want to sync. (Click here for more information about creating an invoice.)
3. Click the Sync Invoice to Quickbooks icon for the selected invoice. Any time you make changes to an invoice in Syncta, you can click this icon to update the invoice in QuickBooks.
4. Once the sync has begun, a confirmation message appears at the top of the page. If you want to confirm the sync was successful, check the customer record in QuickBooks.
Note: If you enter a PO number in Syncta, it will be the invoice number in QuickBooks.