Water Purveyor Setup and Operation

This collection provides information for water purveyors who use Syncta

34 articles in this collection
Written by Angela

Setup

Adding and Updating Location Types

How purveyors can add physical location types where an assembly can be installed

Written by Angela
Updated over a week ago

Adding and Updating Sub Location Types

How purveyors can add sub location types where assemblies are installed

Written by Angela
Updated over a week ago

Adding and Updating Hazard Types

Written by Angela
Updated over a week ago

Adding a Survey Certification Number to a User Profile

How water purveyors can add survey certification information to a user profile

Written by Angela
Updated over a week ago

External User Role Definitions

What each external user role can do in a water purveyor's submission portal

Written by Angela
Updated over a week ago

Setting Up the Customer and Tester Portals

Options that water purveyors can use to set up their customer and submission portals

Written by Angela
Updated over a week ago

Adding and Updating External Companies

Shows water purveyors how to add/update companies that will submit tests to their submission portal

Written by Angela
Updated over a week ago

Adding and Updating External Users

Shows water purveyors how to add/update users that will use their submission portal

Written by Angela
Updated over a week ago

Adding and Updating External Gauges

Shows water purveyors how to add/update gauges that will be used to perform tests in their submission portal

Written by Angela
Updated over a week ago

Surveys

Survey Life Cycle

Different phases of a survey

Written by Angela
Updated over a week ago

Upcoming Surveys Page

How water purveyors can view and schedule upcoming surveys

Written by Angela
Updated over a week ago

Scheduling Surveys

How water purveyors can schedule surveys for a customer's service locations

Written by Angela
Updated over a week ago

Conducting a Survey

How inspectors can conduct a survey for water purveyors

Written by Angela
Updated over a week ago

Conducting Surveys on a Route

Different ways to conduct surveys on a route

Written by Angela
Updated over a week ago

Reviewing Completed Surveys

How water purveyors can review submitted surveys

Written by Angela
Updated over a week ago

Resolving Survey Deficiencies

How water purveyors resolve deficiencies identified in a survey

Written by Angela
Updated over a week ago

Editing Scheduled Surveys

How water purveyors can edit scheduled surveys

Written by Angela
Updated over a week ago

Transferring Surveys From One Customer to Another

Transfer surveys from one customer to another

Written by Angela
Updated over a week ago

Deleting Surveys

How water purveyors can delete surveys

Written by Angela
Updated over a week ago

Restoring Deleted Surveys

Written by Angela
Updated over a week ago

Tests and Operation

Reviewing Suggested Changes

Water purveyors review differences between a testing company and their system

Written by Angela
Updated over a week ago

Viewing Processed Suggested Changes

How water purveyors can view suggested changes after they have been processed

Written by Angela
Updated over a week ago

Deleting Rejected Tests

How Water Purveyors Can Delete Tests They Have Received

Written by Angela
Updated over a week ago

Submission Portal

Selecting Options for Your Submission Portal

Options water purveyors can select for their submission portal

Written by Angela
Updated over a week ago

Emulating Users in the Submission Portal

How water purveyors can emulate their submission portal users

Written by Angela
Updated over a week ago

Creating a Custom Message for Your Submission Portal

How purveyors can create, activate, and turn off a custom message in the submission portal

Written by Angela
Updated over a week ago

Reviewing External Tests From the Submission Portal

How Purveyors Can Review Submitted Tests From the Submission Portal

Written by Angela
Updated over a week ago

Notifying Submission Portal Users of Expired Certifications and Gauges

How water purveyors can notify their submission portal users of expired certifications and gauges

Written by Angela
Updated over a week ago

Reviewing Service Locations/Customers Created in the Submission Portal

How water purveyors can review new service locations and related customers added by users in their submission portal

Written by Angela
Updated over a week ago

Reviewing Replaced Assemblies Submitted in the Submission Portal

How water purveyors can review new and replaced assemblies added by users in their submission portal

Written by Angela
Updated over a week ago

Reviewing Test Validation Errors From the Submission Portal

How water purveyors can review test results entered in the submission portal that are not within test validation parameters

Written by Angela
Updated over a week ago

Reviewing Pending External User Changes From the Submission Portal

How water purveyors can review external user record changes made in the submission portal

Written by Angela
Updated over a week ago

Reviewing Pending External Gauge Changes From the Submission Portal

How water purveyors can review external gauge changes made in the submission portal

Written by Angela
Updated over a week ago

Charging a One-Time Fee To a Submission Portal User

How purveyors can charge a one-time fee to an external user of their submission portal

Written by Angela
Updated over a week ago