Syncta

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This collection provides information for water purveyors who use Syncta 

Water Purveyor Setup and Operation

How purveyors can add physical location types where an assembly can be installed

Adding and Updating Location Types

How purveyors can add sub location types where assemblies are installed

Adding and Updating Sub Location Types

Adding and Updating Hazard Types

How water purveyors can add survey certification information to a user profile

Adding a Survey Certification Number to a User Profile

What each external user role can do in a water purveyor's submission portal

External User Role Definitions

Options that water purveyors can use to set up their customer and submission portals

Setting Up the Customer and Tester Portals

Shows water purveyors how to add/update companies that will submit tests to their submission portal

Adding and Updating External Companies

Shows water purveyors how to add/update users that will use their submission portal

Adding and Updating External Users

Shows water purveyors how to add/update gauges that will be used by external testers in the tester submission portal

Adding and Updating External Gauges

Setup

Survey Life Cycle

How water purveyors can view and schedule upcoming surveys

Upcoming Surveys Page

How water purveyors can schedule surveys for a customer's service locations

Scheduling Surveys

How inspectors can conduct a survey for water purveyors

Conducting a Survey

Different ways to conduct surveys on a route

Conducting Surveys on a Route

How water purveyors can review submitted surveys

Reviewing Completed Surveys

How water purveyors resolve deficiencies identified in a survey

Resolving Survey Deficiencies

How water purveyors can edit scheduled surveys

Editing Scheduled Surveys

Transfer surveys from one customer to another

Transferring Surveys From One Customer to Another

Deleting Surveys

Restoring Deleted Surveys

Surveys

Water purveyors review differences between a testing company and their system

Reviewing Suggested Changes

How water purveyors can view suggested changes after they have been processed

Viewing Processed Suggested Changes

How Water Purveyors Can Delete Tests They Have Received

Deleting Rejected Tests

Tests and Operation

Options water purveyors can select for their submission portal

Selecting Options for Your Submission Portal

How water purveyors can emulate their submission portal users

Emulating Users in the Submission Portal

How purveyors can create, activate, and turn off a custom message in the submission portal

Creating a Custom Message for Your Submission Portal

How Purveyors Can Review Submitted Tests From the Submission Portal

Reviewing External Tests From the Submission Portal

How water purveyors can notify their submission portal users of expired certifications and gauges

Notifying Submission Portal Users of Expired Certifications and Gauges

How water purveyors can review new service locations and related customers added by users in their submission portal

Reviewing Service Locations/Customers Created in the Submission Portal

How water purveyors can review new and replaced assemblies added by users in their submission portal

Reviewing Replaced Assemblies Submitted in the Submission Portal

How water purveyors can review test results entered in the submission portal that are not within test validation parameters

Reviewing Test Validation Errors From the Submission Portal

How water purveyors can review external user record changes made in the submission portal

Reviewing Pending External User Changes From the Submission Portal

How water purveyors can review external gauge changes made in the submission portal

Reviewing Pending External Gauge Changes From the Submission Portal

How purveyors can charge a one-time fee to an external user of their submission portal

Charging a One-Time Fee To a Submission Portal User

Submission Portal

syncta.com

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