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Water Purveyor Setup and Operation
Water Purveyor Setup and Operation
This collection provides information for water purveyors who use Syncta
34 articles in this collection
Written by
Angela
Setup
Adding and Updating Location Types
How purveyors can add physical location types where an assembly can be installed
Written by
Angela
Updated over a week ago
Adding and Updating Sub Location Types
How purveyors can add sub location types where assemblies are installed
Written by
Angela
Updated over a week ago
Adding and Updating Hazard Types
Written by
Angela
Updated over a week ago
Adding a Survey Certification Number to a User Profile
How water purveyors can add survey certification information to a user profile
Written by
Angela
Updated over a week ago
External User Role Definitions
What each external user role can do in a water purveyor's submission portal
Written by
Angela
Updated over a week ago
Setting Up the Customer and Tester Portals
Options that water purveyors can use to set up their customer and submission portals
Written by
Angela
Updated over a week ago
Adding and Updating External Companies
Shows water purveyors how to add/update companies that will submit tests to their submission portal
Written by
Angela
Updated over a week ago
Adding and Updating External Users
Shows water purveyors how to add/update users that will use their submission portal
Written by
Angela
Updated over a week ago
Adding and Updating External Gauges
Shows water purveyors how to add/update gauges that will be used to perform tests in their submission portal
Written by
Angela
Updated over a week ago
Surveys
Survey Life Cycle
Different phases of a survey
Written by
Angela
Updated over a week ago
Upcoming Surveys Page
How water purveyors can view and schedule upcoming surveys
Written by
Angela
Updated over a week ago
Scheduling Surveys
How water purveyors can schedule surveys for a customer's service locations
Written by
Angela
Updated over a week ago
Conducting a Survey
How inspectors can conduct a survey for water purveyors
Written by
Angela
Updated over a week ago
Conducting Surveys on a Route
Different ways to conduct surveys on a route
Written by
Angela
Updated over a week ago
Reviewing Completed Surveys
How water purveyors can review submitted surveys
Written by
Angela
Updated over a week ago
Resolving Survey Deficiencies
How water purveyors resolve deficiencies identified in a survey
Written by
Angela
Updated over a week ago
Editing Scheduled Surveys
How water purveyors can edit scheduled surveys
Written by
Angela
Updated over a week ago
Transferring Surveys From One Customer to Another
Transfer surveys from one customer to another
Written by
Angela
Updated over a week ago
Deleting Surveys
How water purveyors can delete surveys
Written by
Angela
Updated over a week ago
Restoring Deleted Surveys
Written by
Angela
Updated over a week ago
Tests and Operation
Reviewing Suggested Changes
Water purveyors review differences between a testing company and their system
Written by
Angela
Updated over a week ago
Viewing Processed Suggested Changes
How water purveyors can view suggested changes after they have been processed
Written by
Angela
Updated over a week ago
Deleting Rejected Tests
How Water Purveyors Can Delete Tests They Have Received
Written by
Angela
Updated over a week ago
Submission Portal
Selecting Options for Your Submission Portal
Options water purveyors can select for their submission portal
Written by
Angela
Updated over a week ago
Emulating Users in the Submission Portal
How water purveyors can emulate their submission portal users
Written by
Angela
Updated over a week ago
Creating a Custom Message for Your Submission Portal
How purveyors can create, activate, and turn off a custom message in the submission portal
Written by
Angela
Updated over a week ago
Reviewing External Tests From the Submission Portal
How Purveyors Can Review Submitted Tests From the Submission Portal
Written by
Angela
Updated over a week ago
Notifying Submission Portal Users of Expired Certifications and Gauges
How water purveyors can notify their submission portal users of expired certifications and gauges
Written by
Angela
Updated over a week ago
Reviewing Service Locations/Customers Created in the Submission Portal
How water purveyors can review new service locations and related customers added by users in their submission portal
Written by
Angela
Updated over a week ago
Reviewing Replaced Assemblies Submitted in the Submission Portal
How water purveyors can review new and replaced assemblies added by users in their submission portal
Written by
Angela
Updated over a week ago
Reviewing Test Validation Errors From the Submission Portal
How water purveyors can review test results entered in the submission portal that are not within test validation parameters
Written by
Angela
Updated over a week ago
Reviewing Pending External User Changes From the Submission Portal
How water purveyors can review external user record changes made in the submission portal
Written by
Angela
Updated over a week ago
Reviewing Pending External Gauge Changes From the Submission Portal
How water purveyors can review external gauge changes made in the submission portal
Written by
Angela
Updated over a week ago
Charging a One-Time Fee To a Submission Portal User
How purveyors can charge a one-time fee to an external user of their submission portal
Written by
Angela
Updated over a week ago