Other Questions and Information

Collection of useful information to help you use Syncta

23 articles in this collection
Written by Brock Sheehan and Angela

Uploading Attachments

How to upload images, photos or documents

Written by Angela
Updated this week

What's the Difference Between Save Test and Complete Test?

What each button on the Perform Test page means

Written by Angela
Updated over a week ago

Upcoming Tests vs. Upcoming Notifications

Describes what assembly information is used for upcoming tests vs. upcoming notifications

Written by Angela
Updated over a week ago

Restoring Deleted Gauges

Written by Angela
Updated over a week ago

Does Syncta Print and Send My Test Reports and Invoices?

Written by Angela
Updated over a week ago

Locating and Restoring Deleted Records

How to search for and restore deleted customers, assemblies, tests, service locations, and invoices

Written by Brock Sheehan
Updated over a week ago

Do Not Reply Email Response

If a customer contacts the email address donotreply@syncta.com, they will receive this response.

Written by Brock Sheehan
Updated over a week ago

Do I Need the App to Access Syncta?

Ways to access Syncta

Written by Brock Sheehan
Updated over a week ago

Data Analytics and Reporting

Written by Brock Sheehan
Updated over a week ago

What is the Syncta ID?

Where this appears for water purveyors and on the submission portal

Written by Angela
Updated over a week ago

Restoring Deleted Assemblies and Tests

Written by Brock Sheehan
Updated over a week ago

What is the Commit Date?

Written by Brock Sheehan
Updated over a week ago

Downloading a Backup of Your Data

Written by Brock Sheehan
Updated over a week ago

Setting Up the Customer Portal

Written by Brock Sheehan
Updated yesterday

Collapsed Map Pins

Information about collapsed map pins and how they work

Written by Brock Sheehan
Updated over a week ago

Data Imports

Data Import Template Guidelines for Purveyors

Guidelines for adding your data to Syncta's data import template

Written by Brock Sheehan
Updated over a week ago

Data Import Template Guidelines for Testers

Guidelines for adding your data to Syncta's data import template

Written by Angela
Updated over a week ago

Validating Your Data Import in Syncta

Written by Angela
Updated over a week ago

Tips & Tricks

Auto-Collapse Display Boxes

How to control if display boxes are collapsed or expanded by default

Written by Brock Sheehan
Updated over a week ago

What Does the Star Mean?

Definition of what the star next to a customer name means

Written by Brock Sheehan
Updated over a week ago

Test Yearly Checkbox

Details about what the Test Yearly checkbox means

Written by Brock Sheehan
Updated over a week ago

Recovering a Deleted Customer

How to restore a deleted customer

Written by Brock Sheehan
Updated over a week ago

Transferring Service Locations

Transfer service locations from one customer to another

Written by Brock Sheehan
Updated over a week ago