Other Questions and Information

Collection of useful information to help you use Syncta

26 articles in this collection
Written by Brock Sheehan and Angela

How Do I Reset My Password?

Written by Angela
Updated over a week ago

Uploading Attachments

How to upload images, photos or documents

Written by Angela
Updated over a week ago

What's the Difference Between Save Test and Complete Test?

What each button on the Perform Test page means

Written by Angela
Updated over a week ago

Upcoming Tests vs. Upcoming Notifications

Describes what assembly information is used for upcoming tests vs. upcoming notifications

Written by Angela
Updated over a week ago

Restoring Deleted Gauges

Written by Angela
Updated over a week ago

Does Syncta Print and Send My Test Reports and Invoices?

Written by Angela
Updated over a week ago

Winterization in Syncta

How to find winterization customers and schedule them for service

Written by Angela
Updated over a week ago

Spring Startup in Syncta

How to find spring startup customers and schedule them for service

Written by Angela
Updated over a week ago

Locating and Restoring Deleted Records

How to search for and restore deleted customers, assemblies, tests, service locations, and invoices

Written by Brock Sheehan
Updated over a week ago

Do Not Reply Email Response

If a customer contacts the email address donotreply@syncta.com, they will receive this response.

Written by Brock Sheehan
Updated over a week ago

Do I Need the App to Access Syncta?

Ways to access Syncta

Written by Brock Sheehan
Updated over a week ago

What is the Syncta ID?

Where this appears for water purveyors and on the submission portal

Written by Angela
Updated over a week ago

Data Analytics and Reporting

Written by Brock Sheehan
Updated over a week ago

Restoring Deleted Assemblies and Tests

Written by Brock Sheehan
Updated over a week ago

What is the Commit Date?

Written by Brock Sheehan
Updated over a week ago

Downloading a Backup of Your Data

Written by Brock Sheehan
Updated over a week ago

Collapsed Map Pins

What a map pin with a plus means and how it works

Written by Brock Sheehan
Updated over a week ago

Data Imports

Data Import Template Guidelines for Purveyors

Guidelines for adding your data to Syncta's data import template

Written by Brock Sheehan
Updated over a week ago

Data Import Template Guidelines for Testers

Guidelines for adding your data to Syncta's data import template

Written by Angela
Updated over a week ago

Validating Your Data Import in Syncta

Written by Angela
Updated over a week ago

Tips & Tricks

Test Yearly Checkbox

Details about what the Test Yearly checkbox means

Written by Brock Sheehan
Updated over a week ago

What Does the Star Mean?

Definition of what the star next to a customer name means

Written by Brock Sheehan
Updated over a week ago

Transferring Service Locations

Transfer service locations from one customer to another

Written by Brock Sheehan
Updated over a week ago

Recovering a Deleted Customer

How to restore a deleted customer

Written by Brock Sheehan
Updated over a week ago

Auto-Collapse Display Boxes

How to control if display boxes are collapsed or expanded by default

Written by Brock Sheehan
Updated over a week ago

Hiding or Moving the Self Help Tab

How to move the location of the Self Help tab or hide it

Written by Angela
Updated over a week ago