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Other Questions and Information
Other Questions and Information
Collection of useful information to help you use Syncta
28 articles in this collection
Written by
Angela
How Do I Reset My Password?
Written by
Angela
Updated over a week ago
Uploading Attachments
How to upload images, photos or documents
Written by
Angela
Updated over a week ago
What's the Difference Between Save Test and Complete Test?
What each button on the Perform Test page means
Written by
Angela
Updated over a week ago
Upcoming Tests vs. Upcoming Notifications
Describes what assembly information is used for upcoming tests vs. upcoming notifications
Written by
Angela
Updated over a week ago
Restoring Deleted Gauges
Written by
Angela
Updated over a week ago
Does Syncta Print and Send My Test Reports and Invoices?
Written by
Angela
Updated over a week ago
Winterization in Syncta
How to find winterization customers and schedule them for service
Written by
Angela
Updated over a week ago
Spring Startup in Syncta
How to find spring startup customers and schedule them for service
Written by
Angela
Updated over a week ago
Locating and Restoring Deleted Records
How to search for and restore deleted customers, assemblies, tests, service locations, and invoices
Written by
Angela
Updated over a week ago
Do Not Reply Email Response
If a customer contacts the email address donotreply@syncta.com, they will receive this response.
Written by
Angela
Updated over a week ago
Do I Need the App to Access Syncta?
Ways to access Syncta
Written by
Angela
Updated over a week ago
What is the Syncta ID?
Where this appears for water purveyors and on the submission portal
Written by
Angela
Updated over a week ago
Data Analytics and Reporting
Written by
Angela
Updated over a week ago
Restoring Deleted Assemblies and Tests
Written by
Angela
Updated over a week ago
What is the Commit Date?
Written by
Angela
Updated over a week ago
Downloading a Backup of Your Data
Written by
Angela
Updated over a week ago
Collapsed Map Pins
What a map pin with a plus means and how it works
Written by
Angela
Updated over a week ago
Data Imports
Data Import Template Guidelines for Purveyors
Guidelines for purveyors to add data to Syncta's data import template
Written by
Angela
Updated over a week ago
Data Import Template Guidelines for Testers
Guidelines for testing companies to add data to Syncta's data import template
Written by
Angela
Updated over a week ago
Validating Your Data Import in Syncta
Written by
Angela
Updated over a week ago
Tips & Tricks
Test Yearly Checkbox
Details about what the Test Yearly checkbox means
Written by
Angela
Updated over a week ago
Creating Custom Messages for Testers
How to use Syncta's Appointments Feature to Create Messages for Your Testers
Written by
Angela
Updated over a week ago
Checking Messages From a Testing Company
How technicians can check messages from a testing company before beginning their day
Written by
Angela
Updated over a week ago
What Does the Star Next to a Customer Name Mean?
Definition of what the star next to a customer name means
Written by
Angela
Updated over a week ago
Transferring Service Locations
How to transfer service locations from one customer to another
Written by
Angela
Updated over a week ago
Recovering a Deleted Customer
How to restore a deleted customer
Written by
Angela
Updated over a week ago
Auto-Collapse Page Sections
How to control if sections on a page are collapsed or expanded by default
Written by
Angela
Updated over a week ago
Hiding or Moving the Self Help Tab
How to move the location of the Self Help tab or hide it
Written by
Angela
Updated over a week ago